Your new team
The Change Programmes and Service Management (CPSM) directorate focus on assuring the running of the pension scheme and the improvements to the service and experience of our customers.
The directorate is compiled of six teams who work closely together and focus on distinct activities. These teams are; SAPE, scheme assurance, service delivery, testing and quality assurance, programmes, and delivery management.
This exciting role will be part of the Directorate Delivery team serving as a centralised function and working closely to drive forward priorities for the Director of Operations.
Your new role
The CPSM Business Manager will be responsible for the delivery of effective governance structures and ad-hoc projects cutting across the teams within the department.
You’ll play a key role in ensuring that the CPSM directorate meet their responsibilities by preparing paper, managing actions and task logs, and reporting on key business indicators across principal risks and operational metrics.
You’ll support the Directorate Delivery Manager and the Director of Operations on the longer-term strategic direction, including the integration with the wider Nest Experience directorate.
You’ll design and implement processes, policies and working practices across the directorate to meet external demands.
You’ll be reporting into the Directorate Delivery Manager.
What you’ll need to succeed
You’ll have solid experience in a similar Business Manager role.
You’ll be enthusiastic about designing processes with a focus on milestones, deadlines, and delivery.
You’ll have broad project management skills and be able to effectively juggle multiple projects.
You’ll have good written, numerical and communication skills, and the ability to collaborate with a variety of stakeholders.
What you’ll get in return
Base salary around £42,000 plus Benefits on an FTC until June 2023.
For internal candidates the salary will be determined based on experience – Nest Level 2T.
Everyone wants a good work life balance and you will be working with a truly flexible employer, fully embracing a working from home culture and flexible working hours.
You will have your birthday and Christmas Eve as an additional bonus to the already fantastic holiday allowance and of course…a generous pension contribution.
What you need to do now
Please complete your application on our website.
Application closing date: 8th September 2021
Nest is an equal opportunity employer. We encourage applicants from all the nine protected characteristics.
As a Disability Confident Committed, we guarantee to interview disabled applicants who meet the minimum criteria for the vacancy.
Please note that we can onboard and work remotely successfully during this period at Nest. Please note that this is a London based role.